RunActive

We offer FREE Standard delivery on orders over £30 and charge £2.99 for orders under £30. 

We also have a £4.50 Royal Mail 24-Hour Service (Excluding Saturdays) option. 

Items are usually picked and packed on the same day if ordered before 2 pm Monday to Friday and delivered within 3 working days.

Once your item has left our warehouse, we’ll send you an email with tracking information.

What is your delivery policy?

We have a 28-day free return policy, which means you have 28 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at shop@runactive.co.uk. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Our returns department is open between 10am - 5pm Monday to Friday.

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